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With one of the most complete (and crowded) lineups of personal digital-security and privacy products, NortonLifeLock can protect a single computer or an entire household's devices.īetween the unlimited VPN, the password manager, the parental controls, backup software, online storage and the comprehensive identity-protection services, Norton offers pretty much everything you could ever need - but it can quickly get expensive as you add more options. There's also a one-time service providing similar advice and information for $70 if you're technically flummoxed and have deep pockets.

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Subscriptions to the Ultimate Help Desk service cost $150 per year (for one PC or Mac), or $20 a month (for up to three systems). Need even more help? The company's Ultimate Help Desk service provides expedited access to technicians, four tune-up sessions a year and service reports for all your computer-related issues, not just those related to Norton products. It took us an average of 6.5 seconds to connect to Norton's VPN, but the VPN's encryption and routing cut our usable bandwidth by half. You can hide your location like a digital James Bond, or just stream localized movies and sports as if you were in London or Mexico City.

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Unlike other antivirus companies, Norton doesn't tease you with a free limited-data offering and then make you pay for more - you get unlimited VPN data from the get-go. Norton's Secure VPN comes with Norton 360 Standard and above.

If you connect to a banking site, Norton runs the browser session in a virtual machine. Safe Web's Isolation Mode renders the contents of known dangerous sites as read-only. They also include the company's Safe Web browser extensions, which work with Internet Explorer, Edge, Chrome and Firefox. Norton 360: Security and privacy featuresĪll Norton products, starting with Norton AntiVirus Plus, include a two-way firewall, an unlimited password manager and a file-backup program. Norton stumbled a bit in the labs' July-September 2020 tests, however, letting through one piece of malware to compromise the test system. Kaspersky and McAfee were perfect at both.

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Yet Norton neutralized one piece of malware after installation without blocking it outright, and also misclassified 6% of benign websites and pieces of software as possibly malicious. In the October-December 2020 sets of tests run by London-based SE Labs (opens in new tab), both Norton and Kaspersky detected every piece of malware. Latest test results as of January 2021 Malware detection rates The latter's malware-detection engine may be better tuned. The tables were turned in the July-October 2020 tests, in which Kaspersky averaged 99.7% detection to Norton's 99.5%īut Norton got a total of 72 false positives over the course of 2020, while Kaspersky had just two.

Norton detected an average of 100% of malware from February through May 2020, ahead of Kaspersky's 99.9%.

The two brands jockeyed for the lead in evaluations run by Austrian lab AV-Comparatives (opens in new tab) in 2020. (Norton's false-positive rate has been going down.) Only Kaspersky matched those numbers (and broke its winning streak in the same month), although Kaspersky's malware engine was arguably better 'tuned' as it picked up only eight false-positive detections over that three-year period compared with Norton's 35. Norton detected every instance of known 'widespread' malware in every monthly evaluation conducted by German lab AV-Test (opens in new tab) from January 2017 through December 2020. Its otherwise perfect winning streak against previously unseen 'zero-day' malware was marred by a single miss in April 2020, when it got a 99.5% detection rate.